Dispatch

Payment of orders from Switzerland:
By Paypal, credit card or by invoice. The invoice amount must be paid without deductions within 14 days from the invoicedate

Payment of orders from abroad:
By PayPal or credit card. (Not possible by invoice). Orders will be processed once proof of payment has been received

Postage costs Switzerland
We use the national postal service of Switzerland:
Economy: CHF 7.– (Transport time 2 workdays)
Priority: CHF 10.– (Transport time 1 workday)

Delivery free of charge for orders in excess of CHF 100.– (only for coffee and merchandise)

Postage costs and customs abroad:
We use the national postal service of Switzerland:
Economy: CHF 39.– (Transport time 4-7 workdays)
Priority: CHF 48.– (Transport time 2-3 workdays)

Please contact us, if you like to use an another delivery company.

Delivery free of charge for orders in excess of CHF 400.– (only for coffee and merchandise)

Customs and/or import duties are the Customer’s responsibility. We do not accept responsibility for delays due to customs processes or customs charges or for import duties. We urge customers to familiarize themselves with the customs and import duty requirements of the country they are importing to prior to placing an order.

Delivery:
We roast once or twice a week. Dispatch takes place on the same day or the next day. We make every effort to deliver your order according to the estimated delivery times.

Availability:
We reserve the right to make changes to the product range. We are in constant communication with our farmers and suppliers and will always endeavour to provide you with consistent availability of our top quality product range.